A Virus Has Been Detected and Quarantined (But Not Removed)

question 49

Multiple Choice

A virus has been detected and quarantined (but not removed) . What do you do now?

• A) Turn off the computer.
• B) Reinstall all applications.
• C) Restart the computer to see whether Windows and applications perform normally. If so, manually delete the quarantined files.
• D) Restore the computer to a previous time, update the antivirus software, rerun the antivirus software, and then encrypt the drive volume.

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Definitions:

Management Skills

The abilities and competencies that enable effective management, including planning, organizing, leading, and controlling.

Customer Service Call Center

A dedicated office space where employees handle incoming and outgoing customer calls, focusing on support and inquiries.

Problem Solving

Problem solving is a cognitive process in which a person identifies, analyzes, and resolves issues facing them, often involving creativity and critical thinking to find solutions.

Management Theory

A collection of ideas and principles that guide the organization, planning, and control of an organization to achieve its objectives.