If the Amounts Totaled from Superbills and Explanation of Benefits

question 25

Short Answer

If the amounts totaled from superbills and Explanation of Benefits forms (EOBs) do NOT match the report totals, the medical office specialist should:
A)review the report, superbills, and EOBs patient by patient to locate any errors.
B)submit the report to a supervisor with a memo stating the problem.
C)call the computer system repair person to check the program.
D)go home and address the problem the next day with a fresh outlook.

• A)review the report, superbills, and EOBs patient by patient to locate any errors.
• B)submit the report to a supervisor with a memo stating the problem.
• C)call the computer system repair person to check the program.
• D)go home and address the problem the next day with a fresh outlook.

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