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When appealing disallowances resulting from low maximum allowable fees, the medical office assistant should include information:
Normal Time
The average time in which a task or operation should be completed under normal working conditions.
Lillian Gilbreth
An American psychologist and engineer known as the "mother of modern management," instrumental in developing industrial management techniques and the study of ergonomics.
Frederick Taylor
Known as the father of scientific management, he proposed that work processes could be optimized by breaking them down into smaller tasks and using scientific methods to determine the most efficient ways of performing them.
Labour Standards
Norms and criteria set to ensure fair working conditions, including wages, hours, and safety.
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