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Which defense requires showing that there is an overriding company-related purpose for a discriminatory practice and that the practice is therefore acceptable?
Performance Advantage
The superiority that an individual or organization holds over competitors in terms of operational efficiency, effectiveness, and overall performance.
Total Quality Management
A comprehensive and continuous effort by an organization to improve the quality of its products, services, and processes through ongoing feedback and development.
Continuous Improvement
Continuous Improvement is an ongoing effort to improve products, services, or processes through incremental and breakthrough improvements, often influenced by methodologies like Lean and Six Sigma.
Customer Needs
The wants and requirements that customers express to fulfill a certain function or solve a problem through the purchase or use of a product or service.
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