Generally,it Is Recognized That

question 8

Multiple Choice

Generally,it is recognized that

• A)new customers are better sources of revenue than existing customers
• B)it costs a business more to attract than to retain a customer
• C)retaining customers can be more costly than attracting a new one
• D)new customers and existing customers represent the same financial considerations

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Definitions:

Ohio State

Refers to The Ohio State University, a large, public research university located in Columbus, Ohio, known for its diverse academic offerings and athletic programs.

B. F. Skinner

An American psychologist and behaviorist best known for his work in behaviorism and the development of the theory of operant conditioning.

Internally Oriented

Refers to a focus or perspective that emphasizes inward-looking practices or philosophies, prioritizing internal states, feelings, or operations.

Physically Healthier

Refers to a state of improved physical well-being, often achieved through exercise, proper nutrition, and avoiding harmful habits.