The Proof of a CRM Effort Is Seen In

question 85

Multiple Choice

The proof of a CRM effort is seen in:

• A) high levels of cognitive dissonance in customers.
• B) more tracked prospects making initial purchases.
• C) low levels of customer loyalty in new customers.
• D) high levels of inconsistency among customers in terms of experience and belief.

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Definitions:

Price

The fund amount deemed necessary, expected, or allocated for a service or good.

Quantity Demanded

The total amount of a good or service that consumers are willing and able to purchase at a specific price point, at a given time.

Price Falls

A situation where the cost of goods or services decreases, often reflecting changes in supply and demand.

Price Ceiling

A government-imposed limit on how high a price can be charged on a product or service.