The ________ of a Business Firm Is the System That

question 108

Multiple Choice

The ________ of a business firm is the system that details lines of authority, responsibility, and position, similar to the structure on organization charts.

• A) matrix reloaded structure
• B) formal organization
• C) informal organization
• D) normative design

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Definitions:

Customer Lifetime Value

An estimation of the total value a business can expect from a single customer throughout the entirety of their relationship.

Net Present Value

A financial metric assessing the profitability of an investment, calculated by subtracting the present value of cash outflows from the present value of cash inflows.

Customer Relationship

The interactions and engagement between a business and its customers, aiming to improve satisfaction, loyalty, and ultimately sales.

Direct Marketing

A type of advertising strategy that involves communicating directly with targeted customers through various channels to promote products or services.