Which of the Following Focuses on Using Centralized Call Centers

question 52

Multiple Choice

Which of the following focuses on using centralized call centers and outside vendors as a way to provide specialized support in day-to-day HR activities?

• A) embedded HR units
• B) corporate HR groups
• C) HR centers of expertise
• D) transactional HR groups

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Definitions:

Coniferous Forests

Forest ecosystems dominated by cone-bearing trees such as pines, firs, and spruces, primarily found in cooler climates.

Higher Latitudes

Regions of the Earth closer to the poles, characterized by colder temperatures and, in many cases, unique ecological conditions.

Deserts

Extremely dry areas of land with sparse vegetation, characterized by receiving less than 25 centimeters (10 inches) of precipitation per year.

Earth's Land Surface

The solid surface layer of the Earth, as opposed to the ocean or sky; includes continents and islands.