British Petroleum Implemented a Competency-Based Skills Matrix for Its Employees

question 91

True/False

British Petroleum implemented a competency-based skills matrix for its employees. As a result, employee training, appraisals, and rewards relate to the skills and competencies a worker needs to accomplish the goals of the firm.

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Definitions:

Secondary Reinforcers

Reinforcements that are learned through association with primary reinforcers and are not necessarily satisfying by themselves (e.g., praise, money).

Thorndike

An American psychologist known for his work in the field of learning theory that lead to the development of operant conditioning within behaviorism.

Reinforcement

A process in operant conditioning where a behavior is encouraged or strengthened by a consequence that follows it.

Conditioned Taste Aversion

A learned response where an individual avoids a food after a single, often negative, experience, illustrating how some associations can be formed with just one instance.