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Wilson Consulting is a management consulting firm with 70 employees. As associate vice president of marketing, Suzanne Boyle is responsible for conducting performance appraisals of the 12 employees under her direct supervision. Suzanne plans to use the critical incident method to evaluate the performance of her subordinates. Which of the following, if true, most likely undermines the argument that the critical incident method is the most appropriate performance appraisal tool for Suzanne to use?
Crescive Norms
Unwritten, societal rules that are discovered through interaction rather than being formally taught.
St. David's Day
A Welsh holiday celebrated on March 1st to honor Saint David, the patron saint of Wales, typically marked by wearing daffodils or leeks.
Custom
Established norms and customary practices unique to a particular culture, location, or era, that dictate the conventional manner of conduct or performance.
Consumer Behaviour
The study of how individual consumers, groups, or organizations select, buy, use, and dispose goods, services, ideas, or experiences.
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