An Electronics Company Wants to Compare the Quality of Their

question 2

Multiple Choice

An electronics company wants to compare the quality of their cell phones to the cell phones from three competitors. They sample 10 phones from each company and count the number of defects for each phone. If ANOVA is used to compare the average number of defects, the treatments would be defined as:

• A) the number of cell phones sampled.
• B) the average number of defects.
• C) the total number of phones.
• D) the four companies.

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Definitions:

Hidden Costs

Expenses not readily apparent at the time of purchase or decision-making, which can make a product or service more expensive than initially thought.

Cognitive Dissonance

A psychological state of tension that occurs when an individual holds two conflicting thoughts, beliefs, attitudes, or values at the same time.

Techniques of Persuasion

Methods or strategies used to convince or influence others to change their attitudes, beliefs, or actions.

Compliance

The act of conforming to or following rules, standards, or laws.