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Ben Buys an Olympus E-PL2 from Sony Which Starts Malfunctioning

question 70

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Ben buys an Olympus E-PL2 from Sony which starts malfunctioning.When he opts for an exchange,the customer representative says that an exchange or repair is not possible because the damage was of a physical nature and not covered under warranty.Which of the following consequences,if true,would be an example of consumer-to-consumer electronic commerce?


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