Examlex
Which of the following is the primary goal for deploying a knowledge management system?
External Failure Cost
Costs incurred when products or services fail to meet quality standards after being delivered to the customer, including returns, repairs, and warranties.
Quality Cost Report
A document or analysis that outlines the costs associated with ensuring the quality of products or services, including prevention, appraisal, and failure costs.
Warranty Repairs
Services offered to repair or replace products free of charge within a specified period after the sale, under the terms of a warranty.
Internal Failure Cost
Expenses related to defects in products that are identified before the goods are delivered to customers.
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