________ Refers to Systems for Providing Effective and Efficient Communication

question 27

Multiple Choice

________ refers to systems for providing effective and efficient communication with the customer from the entire organization.

• A) Analytical CRM
• B) Sales force automation
• C) Collaborative CRM
• D) Operational CRM
• E) Business intelligence

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Definitions:

Nuclear Proliferation

The spread of nuclear weapons and nuclear technology to nations not recognized as Nuclear Weapon States by the Treaty on the Non-Proliferation of Nuclear Weapons (NPT).

Tragedy Commons

A situation in which individual users, acting independently according to their own self-interest, deplete or spoil shared resources, despite knowing that it is contrary to the group's long-term interests.

Global Grassroots

Initiatives or movements that start at the local or community level and spread across borders, focusing on global issues through bottom-up approaches.

Coffee Fund

A colloquial term used to describe a small, informal collection of money among a group of people for the purchase of communal coffee or similar shared resources in an office or team environment.