________ Refers to Using Multiple Communication Channels to Support the Communication

question 76

Multiple Choice

________ refers to using multiple communication channels to support the communication preferences of users,such as the Web,the company's Facebook page,industry blogs,telephone,and so on.

• A) Business intelligence
• B) Customer interaction center
• C) Enterprise marketing management
• D) Execution management
• E) Sales force automation

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Definitions:

Electrical Charge

A physical property of matter that causes it to experience a force when near other electrically charged matter.

Glomerular Capsule

A cup-like sac at the beginning of the tubular component of a nephron in the kidney, which performs the first step in the filtration of blood.

Afferent Arteriole

A blood vessel that brings blood to the glomeruli (the filtering units) of the kidney from the systemic circulation.

Efferent Arteriole

A blood vessel that carries blood away from the glomerulus of the kidney, allowing for the regulation of blood pressure and filtration rate within the nephron.