Mark Decided to Drop Professor Yang's Course After Only the First

question 27

Multiple Choice

Mark decided to drop Professor Yang's course after only the first week because he felt he did not like her accent. He told a friend later that, "We pay good money to go to school here. They should at least hire teachers who sound like one of us." His attitude reflects __________.

• A)resistance
• B) tolerance
• C) understanding
• D) respect
• E) participation

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Definitions:

Division of Labor

The separation of tasks in any economic system or organization so that participants may specialize, increasing efficiency and productivity.

Flatter Span

A management structure with fewer levels of hierarchy and a broader span of control, allowing for more direct communication and less formal supervision.

Decentralization

The distribution of decision-making power and authority from a central figure or location to multiple smaller units or levels within an organizational hierarchy.

Specialized Jobs

Positions that focus on specific tasks or responsibilities, requiring particular skills or training.