Leon Is Concerned with the Reliability and Durability of Laptop

question 46

Multiple Choice

Leon is concerned with the reliability and durability of laptop computers he is considering purchasing. This represents which dimension of product performance?

• A) affective
• B) direct
• C) instrumental
• D) symbolic
• E) consummatory

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Definitions:

Reasoning

The mental process of generating conclusions, judgments, or inferences from facts or premises.

Time-Outs

A disciplinary technique used with children, involving a brief separation from the environment where inappropriate behavior has occurred, to decrease negative behavior.

Gender Appropriate

Behavior or characteristics that society deems suitable for an individual based on their gender.

Psychological Control

A disciplinary technique that involves threatening to withdraw love and support, using a child’s feelings of guilt and gratitude to the parents.