How Can Firms Enhance Consumers' Control with Regard to Online

question 54

Multiple Choice

How can firms enhance consumers' control with regard to online privacy concerns?

• A) don't ask for information
• B) use bots
• C) use blogs
• D) use "opt in" approach
• E) use search engine optimization approaches

---

Definitions:

Emotional Self-regulation

The process by which an individual controls and manages their emotional responses to stimuli or situations.

Reverse Psychology

A technique involving the assertion of a belief or behavior that is opposite to the one desired, with the expectation that this approach will encourage the subject to do what actually is desired.

Behavioral Self-examination

The process of reflecting on one's actions and behaviors with the aim of understanding and improving oneself.

Theory of Mind

The ability to attribute mental states—beliefs, intents, desires, emotions, knowledge—to oneself and others, and to understand that others have beliefs, desires, and intentions that are different from one's own.