Which of the Following Components Represent the Service Dimension of a Store's

question 9

Multiple Choice

Which of the following components represent the service dimension of a store's image?

• A) quality, selection, style, and price
• B) layaway plan, sales personnel, easy return, credit, and delivery
• C) location and parking
• D) congeniality, fun, excitement, and comfort
• E) store reputation

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Definitions:

Time

A continuous sequence of existence and events that occurs in an apparently irreversible succession from the past, through the present, into the future.

CPM

An advertising metric that stands for Cost Per Thousand (Mille) impressions, measuring the cost of displaying an ad to a thousand viewers.

TV Commercial

A short, attention-grabbing video advertisement broadcast on television, intended to inform, persuade, or remind viewers about a product or service.

CarMax

A used car retailer based in the United States, known for its large inventory and no-haggle pricing model, aiming to simplify the car buying and selling process.