Mike Is the Owner of a Restaurant That Also Has

question 27

Multiple Choice

Mike is the owner of a restaurant that also has a bar. Based on research that studied the impact of background music on restaurant patrons, what can Mike expect if he uses slow music in his establishment?

• A) faster service time
• B) customers spend less time at a table
• C) larger amount of bar purchases
• D) significantly more (i.e., 50 percent or more) spent on food purchases
• E) greater number of customer groups leaving before seated

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Definitions:

Incentive Plan

A program designed to motivate and reward employees' performance by offering benefits, bonuses, or compensations.

Team-oriented

A focus or emphasis on working collaboratively in groups rather than individually for better outcomes.

Work Environment

The setting, conditions, and culture that employees experience in their place of employment.

Positive Reinforcement

The act of encouraging a desired behavior by offering a reward or positive outcome when the behavior is performed.