Kruger and Colleagues (2005)conducted a Study Examining How Well People

question 7

Multiple Choice

Kruger and colleagues (2005) conducted a study examining how well people decoded messages transmitted face-to-face,by voice only,or via email.Based on the results of this study,who did better at decoding the emotional statements,regardless of how they were transmitted?

• A)complete strangers
• B)trained communications experts
• C)close friends of the sender
• D)everyone did about the same