[Appendix; Advanced Material] Restaurants Try to Buy Just Enough Fish

question 12

Multiple Choice

[Appendix; Advanced Material] Restaurants try to buy just enough fish to match the expected walk-ins and reservations.If they buy a lot more fish,in the language of revenue management:

• A) Spoilage increases
• B) Spillage increases
• C) Overbooking increases

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Definitions:

Job Knowledge Analysis

The process of evaluating and detailing the specific knowledge required to perform a job, including tasks, skills, and understanding needed for successful execution.

Person Analysis

A process in human resources development identifying employees' skills, knowledge, and abilities to target training needs.

Task Analysis

The process of breaking down a job into its component tasks to identify necessary skills, knowledge, and behaviors for effective performance.

Organization Analysis

Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed.