Examlex
According to Gardner,
Customer Relationship Management
A strategy and technology for managing an organization's relationships and interactions with current and potential customers to improve profitability.
Service Application Model
A framework that outlines how services are delivered to customers, including the processes, resources, and technologies used.
Information Technology
Refers to the use and integration of computers, software, networking, and the internet to store, retrieve, transmit, and manipulate data or information.
Strategic Partners
Entities or organizations that enter into a partnership to leverage each other's strengths in achieving common goals or objectives.
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