In Your JAD Session,you Have a Range of Participants -

question 125

Multiple Choice

In your JAD session,you have a range of participants - from hourly workers to managers and executives.As you are conducting the JAD session,you sense that Chris,an accounts receivable processor is reluctant to talk - and it seems that is because Karen,the manager of the accounting department is also involved.The BEST plan might be to:

• A)Quietly ask Karen at a break to encourage Chris to join in more
• B)Quietly ask Chris at a break to join in more
• C)Let it be, and after the JAD session is over, schedule an interview with Chris
• D)Ask Chris a direct factual question that you know he can answer
• E)After the first day, replace Chris with another accounts receivable person who will speak up

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Definitions:

Combined Margin

A measure used in financial analysis that aggregates gross profit, operating margin, and net margin.

Fixed Expenses

Costs that do not change with the volume of production or sales, such as rent, salaries, and insurance.

Combined Turnover

A measure of a company’s ability to use its assets and liabilities effectively to generate sales, combining inventory turnover with accounts receivable turnover.

Fixed Expenses

Expenses that remain constant regardless of the amount of production or business operations, like lease payments or wages.