In Your JAD Session,you Have a Range of Participants -

question 125

Multiple Choice

In your JAD session,you have a range of participants - from hourly workers to managers and executives.As you are conducting the JAD session,you sense that Chris,an accounts receivable processor is reluctant to talk - and it seems that is because Karen,the manager of the accounting department is also involved.The BEST plan might be to:

• A)Quietly ask Karen at a break to encourage Chris to join in more
• B)Quietly ask Chris at a break to join in more
• C)Let it be, and after the JAD session is over, schedule an interview with Chris
• D)Ask Chris a direct factual question that you know he can answer
• E)After the first day, replace Chris with another accounts receivable person who will speak up

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Definitions:

Straight-Line Depreciation

An operation for dividing the expense of a solid asset through its functional duration in even yearly sums.

Simple Rate of Return

A calculation that estimates the profitability of an investment, dividing annual incremental net operating income by the initial investment cost.

Cash Operating Costs

Expenses a business incurs through its operations that require cash payments, excluding non-cash expenses like depreciation.

Automating Process

The method of using technology to perform tasks with minimal human intervention.