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Which of the following is NOT a recommended strategy for heading off explosive anger?
Objective Setting
The process of establishing specific, measurable, attainable, relevant, and time-bound (SMART) goals for an organization or individual.
Planning
The process of outlining organizational goals, strategies, and actions necessary to achieve those goals.
Semi-Fixed Marketing Cost
Costs associated with marketing that have both fixed and variable elements, changing with the level of output or sales to some degree, but not proportionately.
Marketing Research
The process of gathering, analyzing, and interpreting information about a market, product, or service.
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