Complete the Following Using the Terms Listed

question 59

Multiple Choice

Complete the following using the terms listed.
-A(n) _____ is a computer program that imitates human thinking through complicated sets of if-then rules.

• A)CIO
• B)Knowledge management
• C)decision support system
• D)firewall
• E)application service provider
• F)virtual private network
• G)Wi-Fi
• H)intranet
• I)malware
• J)local area network
• K)data
• L)digital workforce
• M)expert system
• N)executive support system
• O)spyware
• P)database
• Q)cloud computing
• R)botnet
• S)information system
• T)disruptive innovations
• U)unicorns

---

Definitions:

Distributor's Salespeople

Personnel employed by a distributor who are responsible for promoting and selling the distributor's products to retailers or end customers.

Garment Machinery

Equipment and tools used in the production and manufacturing of clothing.

Customer Relationship Process

The sequence of actions taken by a company to develop and maintain positive relationships with its customers.

Gaining Commitment

Gaining commitment refers to the process of securing an agreement or decision from a customer or client to move forward with a purchase or action.