Complete the Following Using the Terms Listed

question 44

Multiple Choice

Complete the following using the terms listed.
-_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

• A)low-context culture
• B)Affective conflict
• C)performing stage
• D)cross-functional team
• E)Noise
• F)team norms
• G)Encoding
• H)self-managed team
• I)grapevine
• J)norming stage
• K)Team diversity
• L)Virtual teams
• M)Cognitive conflict
• N)External communication
• O)listening
• P)communication
• Q)Team cohesiveness

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Definitions:

Severe Weather

Extremely harsh or hazardous weather conditions, such as tornadoes, hurricanes, or blizzards.

Customer Queries

Questions or concerns raised by customers regarding a product, service, or policy, requiring a timely and accurate response.

De-emphasize

To make something appear less important or less significant.

Negative Information

Data or facts that highlight disadvantages, drawbacks, or unfavorable aspects of a subject or situation.