Complete the Following Using the Terms Listed

question 98

Multiple Choice

Complete the following using the terms listed.
-A(n) _____ is a combination of workers from different functional areas;such as production,marketing,and finance.

• A)low-context culture
• B)Affective conflict
• C)performing stage
• D)cross-functional team
• E)Noise
• F)team norms
• G)Encoding
• H)self-managed team
• I)grapevine
• J)norming stage
• K)Team diversity
• L)Virtual teams
• M)Cognitive conflict
• N)External communication
• O)listening
• P)communication
• Q)Team cohesiveness

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Definitions:

Quality Function Deployment (QFD)

A process for determining customer requirements (customer “wants”) and translating them into the attributes (the “hows”) that each functional area can understand and act on.

Value Engineering

An organized approach to enhancing the "value" of products and services through a functional analysis.

Environmentally Friendly Designs

Designs that minimize negative impacts on the environment through sustainable practices and materials.