New Employees at a Clothing Store Learn During Their Training

question 164

True/False

New employees at a clothing store learn during their training that they are referred to as team members rather than workers,and that customers are called guests.This is an example of preserving corporate culture.

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Definitions:

Positive Reinforcement

The reinforcement of a response by the addition or experiencing of a pleasurable stimulus.

Pleasurable Consequence

A positive outcome or reward that follows a behavior, making it more likely to occur again in the future.

Negative Reinforcement

The reinforcement of a response by the removal, escape from, or avoidance of an unpleasant stimulus.

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, emphasizing the role of reinforcement in shaping behavior.