Customers Are Central to Dave's Business

question 32

Multiple Choice

Customers are central to Dave's business.His fundamental principle is to understand consumer needs and satisfy them in terms of range,quality,and specifications of products.Dave is most likely to have started his business in the _____ era.

• A)social
• B)production
• C)relationship
• D)marketing

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Definitions:

Tardiness

The quality or fact of being late; delay in arrival or performance compared to expected or scheduled time.

Contingency Workers

Workers employed on a non-permanent basis, such as freelancers, consultants, or contract workers, often without the same job security and benefits as full-time employees.

Permanent Workforce

Employees who are hired on a long-term basis with no predetermined end date for their employment.

Telecommuting

Working from a location outside of a traditional office environment, typically from home, enabled by telecommunications technology.