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The price of a new textbook increases from $120 to $160, while the price of used copies of the textbook increased from $80 to $100. Other things being equal, we would expect
Value Chain Management
The process of managing activities and processes to create value for customers, from product design to final sales and after-sales service.
Supply Chain Management
The management of the flow of goods and services, involving the movement and storage of raw materials, of work-in-process inventory, and of finished goods from point of origin to point of consumption.
Quality Chain
A sequence of activities or processes that aim to ensure and enhance the quality of products or services at every stage.
External Customers
Individuals or entities that purchase a company's products or services but are not part of the organization itself.
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