Most of the SDLC Processes (Including JAD Sessions and Interviews

question 56

True/False

Most of the SDLC processes (including JAD sessions and interviews with users)have laid the groundwork for 'unfreezing' the current system so that a new system can replace it.

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Definitions:

Cognitive Behavioral

refers to a psychotherapeutic approach that addresses dysfunctional emotions, behaviors, and cognitions through a goal-oriented, systematic process.

Twelve Step Program

A structured approach to recovery from addiction, compulsion, or other behavioral problems, based on spiritual principles and peer support.

Empathy

The ability to understand and share the feelings of another person, fostering a connection and deeper appreciation for their perspective.

Reflective Listening

A communication technique in which the listener repeats back what they have heard to the speaker, often in a paraphrased form, to confirm understanding and demonstrate empathy.