A Small Business Owner Needs to Do Which of the Following

question 128

Multiple Choice

A small business owner needs to do which of the following well in order to successfully implement a TQM program?

• A)Focus on production and manufacturing
• B)Set a "finishing line" for the quality effort
• C)Move from a management-driven to team-driven company culture
• D)Modify the rewards program to reward individual effort and innovation

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Definitions:

Allowance for Doubtful Accounts

An estimation of the amount of credit sales that are expected to not be collected due to customer defaults.

Accounts Receivable

Money owed to a company by customers for products or services that have been delivered but not yet paid for.

Credit Sales

Sales made on credit, where the buyer is allowed to pay the amount owed at a later date, common in business-to-business transactions.

Bad Debts Expense

An expense reported on the income statement, representing the amount of receivables that a company does not expect to collect due to customer default.