Successful Implementation of TQM Involves

question 75

Multiple Choice

Successful implementation of TQM involves:

• A)modification in the operational culture.
• B)work process.
• C)Both A and B
• D)Neither A nor B

---

Definitions:

Aggressively

A manner describing forceful actions or attitudes that are often assertive or bold, sometimes hostile.

Intergroup Contact

Interaction between members of different social or cultural groups, which can influence perceptions and reduce prejudice.

Stereotypical Thinking

The tendency to categorize individuals or groups into simplistic and fixed categories without allowance for individual variation or complexity.

Propinquity

The physical or psychological proximity between people, which influences their likelihood to form relationships or friendships.