________ Refers to Developing,maintaining,and Managing Long-Term Relationships with Customers So

question 29

Multiple Choice

________ refers to developing,maintaining,and managing long-term relationships with customers so that they will want to keep coming back.

• A)Customer Relationship Management
• B)Customer Retention Management
• C)Customer Management Software
• D)Customer Reassurance Management

---

Definitions:

"Sweet Sorrow"

A term expressing the bittersweet emotion of parting ways with someone or something dear, implying both sadness and happiness.

Process Evaluations

Assessments focused on the implementation process of a program, strategy, or intervention, aiming to understand its fidelity, quality, and the context in which it operates.

Negative Feedback

A process where the output of a system dampens or reduces the process or input, often used to maintain stability in systems or environments.

Multiple Baselines

A research design in behavior analysis that shows the effect of an intervention across different settings, behaviors, or individuals, without the need for a control group.