Numerous Surveys Have Concluded That the Most Important Element of Service

question 104

Multiple Choice

Numerous surveys have concluded that the most important element of service is:

• A)the personal touch.
• B)convenient business hours.
• C)speedy transactions.
• D)innovative product design.

---

Definitions:

Depreciation Expense

Depreciation expense is the allocated portion of the cost of a tangible asset that is expensed over its useful life, reflecting wear and tear, obsolescence, or loss of value.

Double-Declining-Balance

A method of accelerated depreciation which doubles the normal depreciation rate, reducing the value of an asset more quickly in its early years.

Accelerated Depreciation

A depreciation method that allows faster write-off of assets in the initial years of asset life.

Accumulated Depreciation

The total depreciation for a fixed asset that has been charged to expense since the asset was acquired and put into use.