Satisfied Customers Exhibit at Least One of Three Characteristics: Loyalty,resistance

question 3

True/False

Satisfied customers exhibit at least one of three characteristics: loyalty,resistance to competition's attempts to lure them away with lower prices,and increased purchases.

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Definitions:

Social Behaviors

The actions and reactions of individuals or groups in response to external stimuli, influenced by society and norms.

Trait Theory

A perspective in psychology that classifies and analyzes the structure of personality by measuring, identifying, and comparing behavioral patterns and characteristics.

Humanistic Theory

Humanistic theory is a psychological perspective that emphasizes the study of the whole person, looking at human behavior not only through the eyes of the observer but also through the eyes of the individual experiencing it.

Identifying Traits

The process of recognizing and categorizing specific characteristics or qualities that distinguish an individual or thing.