Examlex
Web site modules must be tested using a series of different tests.Usability testing is the test to insure that the user interface is designed to provide a pleasant and helpful experience for the user.
Kaizen
A Japanese business philosophy of continuous improvement of working practices, personal efficiency, etc.
Empowering
The act of giving individuals or teams more authority and responsibility, enabling them to make decisions and contribute to organizational goals.
Service Quality
The perception of how well a service meets or exceeds customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.
Reliability
The probability that a machine part or product will function properly for a specified time under stated conditions.
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