As a Company Moves to Incorporate an Online Presence with Its

question 31

Multiple Choice

As a company moves to incorporate an online presence with its traditional brick-and-mortar operation,it adds the costs related to training for all personnel in the capabilities of the EC system and a new advertising campaign to announce its new site to the costs directly associated with building the new Web presence.In this case,training and advertising are examples of ________.

• A)transaction costs
• B)complementary investments
• C)direct costs
• D)indirect costs

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Definitions:

Bargaining Centralization

The degree to which negotiations and decision-making in labor relations are conducted at a single, comprehensive level, often involving multiple employers and unions.

Whipsawing

A tactic used in collective bargaining where a union negotiates with multiple employers one at a time, using the gains from the first negotiation as leverage in the following ones.

Local Conditions

The specific circumstances, cultural, economic, and environmental factors that are unique to a particular area or community.

Rights Arbitration

A form of arbitration focusing on interpreting and applying terms of existing contracts or laws to resolve disputes over rights and obligations of parties.