By Using the Internet and Automatic-Response Software Agents for Customer

question 61

True/False

By using the Internet and automatic-response software agents for customer service,companies have been able to reduce their customer service costs by up to fifty percent.

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Definitions:

Majority of Seats

The condition where more than half of the available positions or seats within a particular assembly, such as a parliament or council, are held or occupied by members of a specific party or group.

Extradition

The formal process whereby one country or jurisdiction surrenders an individual to another country or jurisdiction where that individual is accused or convicted of a crime.

Treaty

A formal and legally binding agreement between two or more sovereign states, typically concerning peace, trade, alliances, or other international relations.

Canadian Citizen

An individual who legally belongs to Canada, either by birth or through the process of naturalization.