Examlex
All of the following are examples of low customer contact businesses EXCEPT
Order Status Reports
Documents or updates that provide information about the current state of a customer's order, including progress and delivery details.
Communication
The exchange of information, thoughts, messages, or emotions between individuals or groups through speech, writing, signals, or behaviors.
Reverse Logistics
A process of reclaiming recyclable and reusable materials, returns, and reworks from the point of consumption or use for repair, remanufacturing, redistribution, or disposal.
Order Cycle Time
The total time taken from the placement of an order to the delivery of the product to the customer.
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