What Is the Key to CRM

question 16

Multiple Choice

What is the key to CRM?

• A)Tracking sales by purchase basis
• B)Follow-through and follow-up
• C)The data on current or prospective customers
• D)Press release and press kit

Understand the application and benefits of search engine marketing.

Know how to measure the success and effectiveness of communication efforts in marketing.

Understand the benefits of Internet channels in providing personalized retail services.

Recognize the importance of convenience for customers in manufacturer-retailer partnerships.

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Definitions:

No Economical Access To Buyers

A situation where sellers cannot reach potential customers in a cost-effective manner, often due to high distribution costs or market barriers.

Advertising

The act of promoting products, services, or ideas through various media channels to inform, persuade, or remind the target audience.

Competitors' Actions

This term refers to the strategies, tactics, and moves made by companies or entities competing within the same market or industry.

Precise Protocol

A detailed plan or set of rules that dictates the execution of a specific process, experiment, or procedure, usually to ensure consistency and accuracy.