Which of the Following Is a Key Component for Staving

question 42

Multiple Choice

Which of the following is a key component for staving off customer complacency,as suggested by Zig Ziglar,that refers to being among the people the customers have seen in the past few days?

• A) Recency
• B) Urgency
• C) Frequency
• D) Potency

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Definitions:

Sophistication Of Technology

The level of advanced and complex technological development or application.

Consumer Tastes

Preferences and desires of consumers regarding the choice of products or services, influencing market demand.

Traditional Management Rights

The rights inherently held by employers to make operational decisions, including hiring, work assignments, and terminations, without needing union approval or negotiation.

Canadian Joint Industrial Councils

Advisory bodies in Canada that bring together representatives from labor and management to discuss issues affecting their industries.