The Risk from Customers Primarily Arises From

question 80

Multiple Choice

The risk from customers primarily arises from:

• A) injuries suffered while on business property.
• B) high prices of the products or services.
• C) discontent with the customer service provided by the business.
• D) not being provided credit to purchase products.

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Definitions:

Role-Making

Is the creative process by which individuals generate role expectations and performances.

Role Strain

The stress or tension experienced by an individual when facing difficulty in fulfilling multiple requirements of the same social role.

Role Performance

How individuals enact the roles they occupy in society, including the behaviors and actions associated with those roles.

Role Conflict

Role conflict occurs when an individual faces incompatible demands or expectations from different social roles they occupy, causing stress or dilemmas.