Which of the Following Is Best Avoided in Handling a Business

question 30

Multiple Choice

Which of the following is best avoided in handling a business crisis?

• A) Appointing an outside professional,such as a lawyer,as a firm's spokesperson
• B) Communicating facts to the employees and customers
• C) Mixing crisis management with the everyday management of a firm
• D) Admitting that the company is in trouble as quickly as possible

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Definitions:

Employee Involvement Groups

Organized groups within a company that allow employees to contribute ideas and suggestions for improving the workplace.

Organizational Design

The process of structuring an organization's roles, responsibilities, and relationships to effectively achieve its goals.

Job Design

An outgrowth of job analysis that improves jobs through technological and human considerations to enhance organization efficiency and employee job satisfaction.

Herzberg

Refers to Frederick Herzberg, a psychologist best known for developing the Motivation-Hygiene Theory, which suggests that certain factors lead to job satisfaction while others prevent dissatisfaction.