Leonardo Claims to Have Graduated at the Top of His

question 37

Multiple Choice

Leonardo claims to have graduated at the top of his class from a very prestigious state university. Before the admissions officer approves his application for law school, she requests to see his transcript. In this case, the admissions officer is demonstrating:

• A) objectivity.
• B) open-mindedness.
• C) creativity.
• D) communication skills.

---

Definitions:

Affluent Society

A term describing a society that has a high level of wealth and consumption, often associated with high living standards and disposable income.

Low Cost

A strategy or condition of minimizing expenses to offer products or services at a competitive price point.

Focus Strategy

A competitive strategy where a company chooses to serve a particular segment or group of segments within a market, tailoring its products or services to better satisfy the specific needs of those segments.

Service Productivity

A measure of the efficiency of a service operation, typically calculated as the ratio of outputs (services provided) to inputs (resources consumed) in rendering the service.