Use the Following Preference Table to Answer the Questions $\quad$

question 92

Essay

Use the following preference table to answer the Questions . $\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\quad$$\text { Number of voters }$
$\begin{array} { l c c c c } & 4 & 6 & 8 & 4 \\\text { First choice } & \mathrm { D } & \mathrm { C } & \mathrm { A } & \mathrm { B } \\\text { Second choice } & \mathrm { C } & \mathrm { B } & \mathrm { D } & \mathrm { A } \\\text { Third choice } & \mathrm { B } & \mathrm { D } & \mathrm { C } & \mathrm { C } \\\text { Fourth choice } & \mathrm { A } & \mathrm { A } & \mathrm { B } & \mathrm { D }\end{array}$
-Who wins using plurality? Could the four voters who most prefer candidate D vote insincerely to change the outcome in a way that would benefit them?

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Definitions:

Internal Customer

The person who depends on the other people in the company to provide the services and products for the external customer.

Mediator

A neutral third party who assists in resolving disputes by facilitating communication between conflicting parties with the goal of reaching an agreement.

Customer Service Ethics

Moral guidelines that govern the behavior and practices of individuals providing services to customers.

Quality Of The Services

The degree to which a service meets the customer's expectations and requirements, often judged on criteria like efficiency, effectiveness, and emotional satisfaction.