With Email It Is Difficult to Capture Dimensions of Emotional

question 22

Multiple Choice

With email it is difficult to capture dimensions of emotional expressions that are only present in facial expressions and with body language.For example,Jane sent her boss an email suggesting that she begin a performance review to see if she was ready for a raise.Her boss replied angrily in an email that Jane was out of line and that she would give her a performance review at the same time as other employees.Face-to-face communication may have helped Jane avoid upsetting her boss by:

• A)allowing her to pressure her boss by looking her straight in the eye
• B)allowing her to make her boss feel guilty by saying no to her face
• C)allowing Jane to claim gender discrimination without putting it in writing
• D)allowing her to subtly try out the idea of a performance review and evaluate her boss's body language before suggesting she was ready for a raise
• E)none of the above; face-to-face communication would not have made a difference

Examine the reasons behind withholding truth and how it affects conversations.

Explain the impact of cliché conversations on meaningful communication.

Prepare for and accept potential outcomes in conversations requiring vulnerability.

Understand the concept and significance of self-esteem and its role in personal development.

---

Definitions:

Public-Sector Activity

Actions and services carried out by the government or governmental agencies for the public interest.

Political Process

The series of actions or steps taken in a structured manner to achieve governance or policy goals, often involving elections, decision making, and legislation.

Voters

Individuals eligible to participate in the election process to select public officials.

Representative Democracy

A form of democracy in which citizens elect officials to represent them in making laws and policy decisions on their behalf, rather than voting on legislation directly.