Exhibit 13.1 The Following Questions Are Based on the Output Below

question 38

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-What is the probability that it will take less than or equal to 0.25 hours to service any call based on the following exponential probability distribution with rate μ = 5? ​

• A) 0.00
• B) 0.71
• C) 0.92
• D) 1.00

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